Surveys

McDonald’s Customer Satisfaction Survey: A customer satisfaction survey had been started by McDonald. It started to know the strong opinions and viewpoints of their customers. The authorized survey website is www.mcdvoice.com.

[su_button style=”stroked” background=”#ef2d34″ size=”6″ center=”yes”]Take Survey[/su_button]

[su_button style=”stroked” background=”#ef2d34″ size=”6″ center=”yes”]Give Feedback[/su_button]

The survey was conducted to acquire customer satisfaction.  From the feedback, it can know that in which work  area, attention must be given. In which work area, they are doing good enough, and where they can make some modifications.

 

www.mcdvoice.com – McDonald’s Customer Satisfaction Survey

After finishing the survey, the customer can obtain:-

Cash Back on food orders.( $25 or $100)

A free quarter pounder burger.

BOGO ( buy one get one) on egg McMuffin.

A free whopper sandwich.

WHAT IS THE PROCEDURE OF ENGAGING IN McDonald’s CUSTOMER SATISFACTION SURVEY?

First of all, you have to visit www.mcdvoice.com. It is the authorized survey website. Then, you have to pick a language according to your familiarity.

There will be two languages available:- English or Spanish.

You have to enter the survey code. It is a 26 digit code. It can be found on the purchase receipt.

You have to tap on the start button.

Now you have to enter the date and time of your visit.

Next,  you have to enter McDonald’s store number.

There will be some questions on your screen. You have to answer the questions according to the services you got on your recent visit. 

After this, you have to give some of your contact details. It includes name, address, valid email address, and contact number. It is compulsory to provide these details.

So that McDonald’s team can contact you if they require. You must be able to see a validation code on your screen. You must copy it down. You must show this code to any staff member during your next visit to Macdonald’s Restaurant. 

Customer Support

 

If the customer has any query or problem regarding the survey, he/she can contact:-

McDonald’s toll-free number:- 1-800-244-6227.

McDonald’s official site:- www.mcdonalds.com

McDonald’s authorized survey website:-www.mcdvoice.com.

McDonald’s head office address:- Chicago, Illinois, United States.

RULES FOR ENGAGING IN MCDONALD’S CUSTOMER SATISFACTION SURVEY

 You must be having a recent purchase receipt from McDonald’s. 

You can engage in this survey five times a month.

At specific locations, this survey is accessible. You must check about your location on the authorized website.

You can use the survey code within seven days. After it, it will be of no utilization.

 The survey is done by you through the online mode. To perform the survey, you must have a phone or PC. 

There is an age criterion also.  You must be of 15 years or more to perform the survey. If you are smaller than 15, you can’t engage in the survey. 

The survey has been organized by Panda Express for US citizens. In this way, you ought to be a resident of the United States of America or Canada.

If you or any family member is an employee at McDonald’s then, your entire family is not permitted to enter the survey.

You must be able to recognize English or Spanish language. Because the survey is available in these two languages.

The validation coupon can be used within a month. After that, it will be of no utilization.

WHY THIS SURVEY WAS CONDUCTED BY MCDONALD’S?

The survey was conducted to acquire customer satisfaction.  From the feedback, it can know that in which work  area, attention must be given. In which work area, they are doing good enough, and where they can make some modifications.

They value every survey no matter the customer gives bad or good feedback. It’s important to give honest feedback.

It’s impossible to notice which outlet is working well and which is not. In which outlets, the staff is performing well and in which outlets, there is a need for improvement in staff. All these things can be known by conducting the survey.

What are the advantages of taking an interest in the survey for customers?

There are two major benefits that the customer can get by taking an interest in this survey. The first one is that if any customer had any complaints or he/she does not feel satisfied after visiting the restaurant, then by expressing such things in the survey, he/she can get better services during his/her next visit. The second major benefit is the prize or reward. After finishing the survey, the customer can obtain:-

Cash Back on food orders.( $25 or $100)

A free quarter pounder burger.

BOGO ( buy one get one) on egg McMuffin.

A free whopper sandwich.

[su_button style=”stroked” background=”#ef2d34″ size=”6″ center=”yes”]Take Survey[/su_button]

[su_button style=”stroked” background=”#ef2d34″ size=”6″ center=”yes”]Give Feedback[/su_button]

FAQ’s

1. Q) Can I ( the customer) claim a reward, without the validation code?

Ans. No, no one can claim the reward without a validation code. Legal actions will be taken by McDonald’s against that person. So, you should be careful about it.

(Q) For how many times can I engage in this survey in a month?

Ans. You can engage in this survey five times a month.

(Q) I made a mistake in entering the contact details, while I was performing the survey. What should I do next?

Ans. In this case, you won’t be able to get any reward. Also, you won’t be able to claim free meals from McDonald’s. So, be careful while entering the contact details. It should be entered correctly.

(Q) what is the maximum time to claim the prize after engaging in the McDvoice survey?

Ans. You should claim the prize within a month. After that, you won’t be able to claim it. 

(Q) Can a person below 15, in any way enter the survey?

Ans. No, the age criterion is 15 or above. If a person having an age of less than 13 cannot engage in this survey.

Conclusion:- 

The article includes all the necessary information regarding the McDonald’s Customer Satisfaction Survey. It contains the procedure, the rules, the reason behind conducting the survey, advantages of engaging in the survey. McDonald’s will be happy to know the feeling of their customers. What is the thing that the customer are liking the most? What is the thing in which they need to make modifications? By knowing all these things, they can make their services the best. All these things can be known by conducting the survey. It will build  trust and a relationship between the customers and MacDonald’s.

Related Tags: www.mcdvoice.com, McDonald’s Customer Satisfaction Survey

The America based restaurant, Taco Bell, conducts an online Customer Satisfaction survey called Tell The Bell. Taco Bell is known for Mexican fast food like tacos, nacho, and burritos. They conduct these surveys to know more about customers’ experience in their restaurants. These questions are about restaurant facilities, environment, staff behavior, and service. In addition to that, they let the customers give feedback about food too.

This is an excellent way for customers to reach out to them with complaints if you have any. These surveys are conducted for this purpose only. The responses recorded through these surveys are used to understand customer needs better. So, you can be sure about your complaints, or any other kind of feedback will be taken seriously.

www.tellthebell.com – Taco Bell Customer Satisfaction Survey

To encourage more and more customers to participate in these surveys, often some rewards are offered. Like, a gift card or a discount coupon. Taco bell’s reward is a little different from most. After completion of the Tell the Bell Survey, customers are eligible to participate in their Sweepstakes and get a chance to win a cash prize. All the customers are eligible to participate only after the completion of the survey.

Although there are some rules you need to follow to participate. To know more about the Tell The Bell survey and its rewards, continue reading.

www.tellthebell.com – Taco Bell Customer Satisfaction Survey

About The Survey

Tell a Bell is a free online customer satisfaction survey from Taco Bell. You can participate in the survey from telltehbell.com. It is a short survey about different aspects of the Taco Bell service. You rate your order, level of satisfaction, and also leave feedback in less than 1200 words. If you are thinking about writing to Taco Bell for a complaint, this is a better way to reach out to them.

As the surveys, the sole purpose is to know if customers are satisfied, plus these kinds of customer satisfaction surveys are often used to make changes. So, you can leave honest feedback and help them improve their service. This survey is an easy way of participating in taco bell’s sweepstakes.

To participate, first, you have to buy food or a beverage item from Taco Bell and get a proper purchase receipt. Your receipt must have a survey code that you can use to take the survey and, completion of that survey will make you a Sweepstakes participant as well. Through this, you get a chance to win a cash prize of $500. 

If you are not interested in providing feedback, Taking this survey just for the Sweepstakes is also a good reason.  You can also check out the winners of Sweepstakes from tellthebell.com.

About The Company

In 1962, Glen Bell opened the first Taco Bell restaurant in California. Glenn Bell was a cook in the US marine and started with a hamburger Window, where he sold tacos. At that time, most of the fast-food restaurants sold burgers and sandwiches.

Taco bell brought a change for customers who were willing to try something new. The Mexican flavour and a change from burgers were a big reason for taco Bell’s initial popularity. In 1970 Taco bell went public with 325 of their restaurants. Now, after almost 56 years, Taco Bell has over 7000 restaurants in the US and 400 in other countries.

It is also one of the most popular Mexican fast-food chains of restaurants. With the expansion in different countries, Taco Bell has made a few changes in their flavors and food to make it appealing to people of other regions. But the essence is still the same. They experiment with different flavors in the same Mexican style.

Most of their restaurants in foreign countries have California inspired décor, so customers can enjoy the food with its history and a new unique environment.  They also have value money items on their menu. In 2014, they introduced a special value money item called the CDollar Craving. It had 13 items for just $1. In 2019, Taco Bell also announced their online merch store called the TacoShop. They sold brand-related ornaments and clothing items too.

How to Participate

The participation process is simple, like any other online customer satisfaction survey. To enter the Tell the Bell survey, first, you have to visit the site tellthebell.com. You will see the page as shown below. You can change the language of this page to Spanish and take the survey in that language. English and Spanish are the only two languages available for the survey.

Here you have to enter the survey code from your purchase receipt and start. You can find it at the top of the bill. If your purchase receipt doesn’t have a survey code, click on the link above the start button. It will direct you to another survey page. On this page, you have to enter details for the same purchase receipt.

The information includes the restaurant code, visiting date, and time to start the survey. There’s also an accessibility friendly version available so a wide range of customers with different abilities can participate. 

The survey starts with questions about your overall experience at the restaurant branch and some specific questions about orders. You can rate the products you bought. Now, moving forward in the questionnaire, there will be questions about service like speed, accuracy, and more.

The questionnaire is quite short and you can finish it quickly. Make sure you answer all these questions, or you may not be able to proceed further. Lastly, there is an optional comment box where you can describe the reason behind the ratings and answers.

After that, you can choose if you want to participate in the sweepstakes. If you click on yes, you have to provide your name and contact details. The survey ends here. You will get details about the sweepstakes on your phone number.

Survey Reward

Rewards make anything more exciting. If you are thinking about leaving feedback to Taco bell, why not spend a few minutes on their survey and get a chance to win something. Taco bells Tell The Bell survey doesn’t offer a direct reward but gives you a chance to win a $500 cash prize.

Only customers who successfully finish the survey are eligible for their sweepstakes. You can choose to participate at the end of the survey.  The winner decided through a random drawing. Winners are notified within one week of the random drawing. They contact the winner through mailing address and telephone, so make sure to check them.

Survey Rules and Regulation

There are some basic rules and regulations, you should follow to participate in the survey and the Taco Bell Sweepstakes. First of all, only you should have a survey code to participate. The survey code is available on your purchase receipt. If you don’t have a survey code then there is an alternative.  You can use the receipt and enter the restaurant code to start the survey.

Make sure you answer all the questions all the mandatory questions. The questions are basically of three kinds. The multiple-choice questions, rating questions are the mandatory ones. You cannot complete the Tell The Bell survey if you skip them. However, the last comment box is optional. But if you choose to answer it, the comment should be less than 1200 words. If you have participated in Sweepstakes, there’s a different set of rules for that too.

As you may know now how the sweepstakes choose winners. If you don’t win, you can participate again. The non-winning entries arent carry forwarded to the next drawing round. So, remember to participate by following the complete process again. Also, only one person can participate per recept.

Eligibility Criteria

All customers may not be eligible to participate in the Taco Bells customer satisfaction survey. There are certain criteria that you must fulfil to take part in the Tell The Bell and further enter the Sweepstakes by Taco bell.

Here’s a list of eligibility criteria to find out if you are eligible to participate or not.

• The customer should be above the age of 18 years.
• They should be a legal resident of the US.
• Since it was already mentioned that the survey is only for customers, You should have the purchase receipt to participate.
• Your receipt should either have the 16 digit survey code or restaurant code. In case, you don’t have the survey code, use the restaurant code along with the visiting date to enter the sweepstakes as well as the survey.
• The employees of Taco bell or Yum Brands cannot participate in the Sweepstakes.
• You should know either know Spanish or English to participate. 
• There’s no mention of the validity date for the receipt. You can check your eligibility by filling in the visiting date on the first page of the survey.
• Only one person can use a receipt for participation. If you have already used it, you will not be eligible for the same purchase receipt.

Company Menu

Taco Bell is not only famous for tacos but its variety of delicious Mexican fast food items. They experiment and keep adding something new to the original Mexican flavors. There are wraps, burritos, and more you can try out.

You can try each or take home some of their popular combos. If you are a first time customer and you want to try a little of everything without buying too much food, there’s an option for that too.

You can get their Try it all platter, available in both veg and non-veg. It has a taco, burrito, wrap, roll, mini quesadilla, and churros n chocolate. Their desserts are quite different from the usual desserts. They are a mix of popular Mexican food and something sweet. Like CHOCODILLA is a quesadilla with chocolate fillings.

• Starting from their name and speciality, Tacos.

SOFT TACO, SOFT TACO – CHICKEN, CRUNCHY TACO VEG AND CHICKEN, CHEESY DOUBLE DECKER TACO, MILD NAKED CHICKEN TACO, WILD NAKED CHICKEN TACO, FIESTA TACO – CHICKEN, PANEER GORDITA, CHICKEN GORDITA, CHALUPA

• There are some meals and combo options too.-CHEESY GORDITA MEAL FOR 1, CHEESY DOUBLE DECKER TACO MEAL, CHALUPA MEAL, WILD NAKED CHICKEN TACO MEAL FOR 2, MILD NAKED CHICKEN TACO MEAL FOR 1 and more.
• Next is another famous Mexican fast food, the Burritos.

THE BURRITO, TIKKA MASALA BURRITO, 7 LAYER BURRITO,7 LAYER BURRITO MEAL, BURRITO ROLL – POTATO, MEXI WRAP – CHICKEN.

• They also have some quesadilla you can have on the side.

FAJITA VEGGIE QUESADILLA, CHEESE QUESADILLA, CHICKEN QUESADILLA.

• Apart from that, you can also try their special wraps and rice bowls.

VEGSTAR WRAP, CHICKSTAR WRAP, BELL RICE BOWL, BELL RICE BOWL, BELL RICE BOWL MEAL.

• If you are craving sweets, try out these Mexican style desserts with a twist.

CINNAMON TWIST, CHOCODILLA, CHOCO CARAMEL TOSTADAS,CHURROS N CHOCOLATE.

• For beverages, they have mocktails, milkshakes, and healthy juices too.

Customer Care and Support

Taco Bell provides customer care and support to ensure good service. There are multiple ways you can reach them. As mentioned earlier, surveys are a kind of feedback form. Although surveys are longer and not always active. So, there are other feedback forms you can find on Taco bell’s website.

Just go to the official site’s Contact Us page. There you have to enter your name and contact details like your phone number and email address. Under that, there are options where you can choose the nature of your inquiry. In the end, you can describe the issue in the message box and attach images if you want. This is the first and the easiest way.

The next is their customer care helpline. You can call on the number and talk to someone about your problem. It’s also easy plus fast.

Phone number:1800-822-6235

Now, most of the company’s have their own pages on different social media platforms. So connecting to them through these pages. You can either write to them on Chat or direct message. Or find their customer service page and tweet to them. It is better to write a private message about your concern. Taco Bell is on Instagram, Facebook, and Twitter. 

Instagram: @tacobell

Facebook: taco bell 

Twitter: @tacobell

Related Tags: www.tellthebell.com – Taco Bell Customer Satisfaction Survey